Private Policy, Return Policy for Luo Pan,
Consultation Service Policy & eBook Sale Policy

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Private Policy :
  • We are against spamming.
  • We will never share, sell, or rent individual personal information to anyone without your permission, unless ordered by a court of law.
  • All services are provided with fullest confidentiality. We will not disclose any identity or use private information as testimony without prior approval.
  • TY Tan will personally attend to all enquiries confidentially.

Return Policy for Luo Pan:-

  • All Luo Pan purchase do not have a return policy and no refund of purchase price will be entertained.
  • All Luo Pan purchase has a 7 days warranty period from manufacturing defects.
  • Customer has to check that the Luo Pan is in proper working condition upon receiving it.
  • If there is any manufacturing defect, customer has to inform us within 7 days of receipt of the Luo Pan for replacement.
  • Once we have approved a replacement unit, customer has to return the Luo Pan with the use of the original packaging material.  
  • Customer shall not return the Luo Pan before our approval.
  • A handling charge of US$100 will be charged to customer for a replacement unit.
  • A replacement unit will be send to customer within 7 days of receiving the Luo Pan and the US100 handling charge at our end.
  • After a period of 7 days, customer's purchase is considered final and the Luo Pan is not returnable.

Consultation Service Policy :

  • All fee has to be paid in full before commencement of consultation.
  • Fee paid is not refundable.
  • All consultation, advice and recommendation is personally conducted by TY Tan with fullest confidentiality.
  • Every case is different and will take a different duration for analysis.
  • Consultation reports will take about 30 days from receiving complete information from clients.
  • All consultation reports are personally done by TY Tan.

eBook Sale Policy

  • We do NOT deliver physical media - if you decide to purchase, you are paying for a key-code to unlock all the pages of the eBook.
  • Upon payment, you will be sent to a page whereby you can download the eBooks.
  • You will be given a password for one computer 
  • Each password only works on one computer and a separate purchase is required for a 2nd computer.
  • Password will be given to you within 48 hours upon receiving your request.
  • This ebook is a digital product and return is not possible therefore we do not offer any return or refund policy once the password is emailed to you.
  • By purchasing our eBook, it is deemed that you have read and agreed with our eBook policy.


  • Feng Shui and Chinese Astrology are ancient wisdom handed down by our ancestors and they are living skill in use throughout the Orient for many centuries. To the best of our knowledge, all information on this website are sincere representation of the subject and makes no claim for absolute effectiveness.

  • The adoption and application of the advice or information offered is solely the readers' responsibility. 1FengShui.com and its Associates are not responsible or liable in any manner for any loss or damages caused by following the suggestions in our articles and services.

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